Privacy & Cookie Policy

1. Information We Collect

We collect information that you voluntarily provide to us when interacting with our website, requesting on-site consultations, submitting estimate inquiries, applying for career roles, or contacting us by phone or email.

• Contact & Identity Information: Full name, email address, phone number, and physical property street address.
• Project & Estate Specifications: Scope descriptions, design preferences, lot measurements, and site photos uploaded or submitted for estimate review.
• Employment Applications: Resumes, work history, references, and related employment details submitted via our careers section.

2. Standard Hosting Metrics & Server Logs

When you browse our website, our hosting web servers automatically record standard technical access metrics. These logs are maintained strictly for technical stability, performance monitoring, firewall security, and malicious traffic mitigation.

Server metrics may include your Internet Protocol (IP) address, operating system, browser type and version, referring URLs, pages accessed, and server connection timestamps.

3. Google Tag Manager, Google Analytics & Tracking Pixels

To better understand how visitors interact with our landscape disciplines and evaluate our marketing outreach across the North Shore, we utilize industry-standard analytics platforms and tracking pixels:

• Google Tag Manager : Manages tag deployment and triggers measurement scripts across our web pages in an organized, secure architecture.
• Google Analytics : Collects aggregated, pseudonymous usage metrics including session duration, device types, pages viewed, and geographical region (e.g., North Vancouver, West Vancouver).
• Meta (Facebook / Instagram) Tracking Pixels: Helps us measure campaign performance, conversions from social platforms, and serve relevant design updates to audiences interested in Pacific Northwest outdoor living.

4. Cookie Policy & How We Use Cookies

Cookies are small text files placed on your browser or device when you navigate a website. We categorize the cookies deployed on our site into the following roles:

Managing Your Cookie Settings: You can choose to accept, reject, or purge browser cookies at any time through your browser preferences (Chrome, Safari, Firefox, Edge). Please note that disabling essential cookies may impact certain interface preferences like remembered language selection.

5. Purpose of Data Processing

• Prepare, price, and deliver customized on-site landscaping estimates.
• Schedule, communicate, and coordinate field construction, maintenance, or planting visits.
• Maintain compliance with local municipal and provincial standards (safety, permits, and tax regulations).
• Evaluate qualified applicants for landscape craftsperson and leadership roles.

6. Data Retention & Safeguards

We employ robust technical safeguards—including TLS/SSL transport encryption, enterprise firewall protection, and restricted administrative credentials—to prevent unauthorized access, disclosure, or loss of client data.

Personal data is retained only for as long as required to fulfill contract deliverables, customer service follow-ups, and statutory accounting requirements under British Columbia law.

7. Contact & Privacy Officer

For inquiries regarding data access, corrections, deletion requests, or further details on our cookie and tracking implementations, please reach out to: